I started going here a while ago purchasing some dirt bike parts, a helmet and other odds and ends. I got a few oil changes and a new tire and this year got a full tune up. Everything was explained prior to me bringing the bike in and then in full detail when picking it up.
Bought a nice Goldwing Trike from Doug. He was very helpful, gave me a driving lesson, since it is my first trike. Reviewed the entire unit with me to assure I know how to maintain it. Delivered papers down to my house in Mass. so I could get the bike insured and titled. It has been a pleasure doing business with ATM.
NEVER GO HERE! This place has always gotten a lot of business from my boyfriend until now and every time you call this place the old guy If very rude over the phone. Anyway he brought one of his tires from his dirt bikes in a while ago to get a plastic piece in his tire so the spokes don't puncture the tube. His tire just got a flat so he went to replace it himself to find that they had used electrical tape not the stuff they were supposed to do! Another reason why we will never go there is because after that tire he thought he liked the place so we went back to get his other dirt bike tires switched to different rims. We had brought them on a Friday afternoon well before they closed. We had told them they need to be done for 10 am Saturday morning since he was planning to go to the track at 11 that sat. We got there around 10 am that next day to pick them up to find they were in the same place!!! Untouched! As soon as he saw us he wouldn't even look at us or say anything to us. We waited for 10 mins before he finally went around the counter and took them out back. We ended up waiting for 3 hours for those two tires!!! Right at that three hour mark I was so mad that I decided to go to the truck so I wouldn't flip on this old guy. As I was walking to the door, the tires were sitting right inside the door all done. They had walked around the building to put them there and never told us they were done! This is only two incidences out of the many that we have had with them. They are aweful workers and clearly don't care about their customers. If I could give them a negative five star review I 100% would. I would never recommend this store to anyone! They also over charge and told us numerous things needed to be replaced when they didn't and things were broken when we got it back.
A T M has ben servicing my voyager 1700 Kawasaki for several years they are excellent, the pricing is very fair, it is ready when promised, everyone there is great thank you Doug and the crew Maurice P
Great service. Good staff. Price matches. And now they sell firearms and ammo! Doug and his staff do their best.
I have read a few negative remarks on here but in my experience this place has excellent service and very helpful employees. I would recommend it to others if asked.
American Trikes Motorsport is a US Car Repair based in Keene, New Hampshire. American Trikes Motorsport is located at 223 Winchester St, Keene, NH 03431, USA.
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