Good service not hassling poor selection used vehicles
This was the most hassle-free, enjoyable car purchase I have ever experienced! Jirad and Shane made me feel like family from the moment I walked in the door, and they are very easy to contact should any questions arise. There was no doubt that their goal was to get me the car I wanted in the price range I needed. I live near Concord, but Keene Mitsubishi is my new "home" for all my car needs.
Great selection of SUV's similar to Subaru with a better warranty and for less money.
We bought our Outlander here 10 years ago and were always happy with the service. But we were not happy with the Recall. Anthony was wonderful to deal with in the service department, BUT we were NOT happy with Tara. She shouldn't be allowed to speak to the customers. We couldn't believe a word that she said. She would say one thing, and the next time, she was saying something completely different. Anthony gave us an appointment for Friday, but when we called to see how it was coming along, Tara told us they didn't have the part and Anthony shouldn't have given us the appointment. She told me the part hadn't even been released from headquarters and it would probably be a week or two. She didn't know when our car would be ready. I told her my husband needed a car to go to work on Tuesday. When he went to get the loaner car, she told my husband that she found the part. He asked her, which is it? You have the part or not? . We got the loaner car on Monday, and then we received a call Tuesday saying our car was ready. Anthony was pleasant to deal with and would let us talk, Tara wouldn't. She spoke loudly and didn't give us a chance to say much. I NEVER want to deal with Tara again. You can't believe a word she says.
Most people don't consider a Mitsubishi but they should and in going to different dealers, finding out the best one around is in your own town is a plus. And they stand behind their product 70k miles later without trying to play ring around the rosie with you.
Keene Mitsubishi is a US Car Dealer based in Keene, New Hampshire. Keene Mitsubishi is located at 446 Winchester St, Keene, NH 03431, USA.
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