Customer Service was on point and very helpful locating things that were family friendly in the area!
A wonderful location for Courtyard. The room was spacious, clean, and properly appointed. The staff was professional. The setting was unexpectedly delightful, with the hotel a brief walk from the main strip for Keene, making it easy to wander about on foot for food, shopping, or just to stretch your legs.
We haven't stayed yet, but I met with Christine who's works there and she went above and beyond to help me reserve rooms. She brought us to each room let us look at them and helped us figure out what would work best for us since we would be there for our wedding weekend! I was very impressed with the customer service we received! See you all July 6th!
Clean room. Clean lobby. Friendly staff. My daughter woke up and we went downstairs to get a snack at 6:30 to find that breakfast didn't start until 7. They turned the lights on for us and allowed us to get a yogurt and fruit. The pool area was clean and my daughter loved swimming there.
My wife and I stayed here for a night it was horrible!!! We arrived at 4:30 (check in is 4) I was told the room was not ready it would be 5-10 minutes. I'm fine with that I come back 20 minutes later and was told it would be just a few more minutes. I'm a bit annoyed. I go out side and walk around to the side if the hotel and find the housekeepers smoking a cigarette. Now I'm pissed. Long story short I got I to my room about 6 not even an apology. The toilet leaked and the bathroom was dirty. The next morning I go down for a Coffee they advertise that they have a Starbucks. It's not the coffee was horrible. I did like this hotel. I hope it goes out of business and the clerk stubs his toe
Courtyard By Marriott Keene Downtown is a US Lodging based in Keene, New Hampshire. Courtyard By Marriott Keene Downtown is located at 75 Railroad St, Keene, NH 03431, USA.
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