Do not go to this store if you have any problems. Just call Customer Service and they'll help you and treat you right.
After leaving the store I immediately called Verizon Customer Service and they were able to help me and waived my fee because it's stupid to have to pay $100 a month for service I couldn't use.
If you have a question or a problem with your Verizon device or service don't bother with this store. I went in to see about cancelling my contract due to lack of service and was treated horribly. Verizon's policy is that if you are experiencing any problems with service where you live, you are eligible for cancellation without paying the cancellation fee if the techs at Verizon cannot help you get the service you're paying for.
The staff did not seem very knowledgeable.
Super friendly and helpful.
Excellent Sales and Services in Verizon Wireless phones, aircards, wireless internet, contractual and pre-pay plans, accessories, and more!
After 20 minutes at this store, I got nowhere. The woman 'helping' me knew nothing about the policy and talked to me like I was an idiot. The service was highly unprofessional, and not to mention that the store manager was standing next to her and didn't correct her misinformation and allowed her to continue talking to me like I was a moron.
Verizon Authorized Retailer Wireless Zone is a US Electronics Store based in Keene, New Hampshire. Verizon Authorized Retailer Wireless Zone is located at 459 West St, Keene, NH 03431, USA.
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